Terms & Conditions

REFUNDS AND CREDITS 

All refund requests must be submitted in writing to the Registrar's Office at  registrar@brooklynmusicschool.org.  Refunds or credits will be issued upon written notice of withdrawal, based upon the following terms: 

General Programming

  • For withdrawals before the first class, a processing fee of 7% of the total tuition will be deducted. 

  • For withdrawals after the first class, there will be no refund. However,  BMS will issue a 100% credit of tuition for classes that are remaining  after the date of written notice.

  • Credit is not issued for classes that were not attended. 

  • All BMS credit is transferable to other parties

  • Credit is valid 365 days after the original date of processing

  • Credit cannot be redeemed for cash

  • Registration fees are non refundable

Summer Camp

  • For withdrawals before the first class, a processing fee of 30% of the total tuition will be deducted. 

  • All other General Programming terms apply

LATE FEES

If payments are late, customers will be reminded via email and given a 10 day grace period to make the missed payment.  If the payment is not completed within the 10 days, a late fee of $35 will be applied to the bill.

After 3 missed payments, classes and lessons will be put on hold until a payment is made and a payment plan has been approved by the Registrar Coordinator.

COURSE CANCELLATION 

Brooklyn Music School reserves the right to cancel any class due to  insufficient enrollment. If a class is cancelled, a prorated refund for the remaining sessions will be issued. 

In the event a course is cancelled, students will be notified and given the opportunity to transfer to another class. In some cases BMS may shorten an hour-long group class to 45 minutes if the class does not meet the minimum enrollment. When the class length is reduced, tuition would remain the same, as the class would be semi-private and students would benefit from more individualized instruction.

SNOW DAYS OR FORCE MAJEURE 

BMS bases its school cancellations on the NYC Public School system. Therefore, if NYC public schools close, or are let out early due to inclement weather or any other reason, BMS will also close.  BMS will try its best to find opportunities for make-up classes, although we cannot guarantee that there will be a make-up for any classes that are cancelled due to weather or force majeure. For BMS classes and programs that do not follow the DOE calendar, BMS reserves the right to cancel under the same circumstances and to reschedule at times convenient for students and faculty.

Make-Up Lessons 

Instructor Absences:  

All lessons that are canceled by the Instructor will be made up. Students also have the option of working with a substitute instructor.  Payments MUST be made for all missed lessons. No refunds are issued for Instructor Absences.  

Student Absences: 

As a courtesy to the instructor, we require 24 hours advance notice for excused absences. The instructor and Registrar Team should be contacted to ensure that all appropriate parties are notified. THREE (3) excused absences are permitted for the entire Academic Year.  The instructor and student will coordinate a day and time for excused absences to be made up. 

If less than 24 hours advance notice is given before an absence, the absence will be considered unexcused, and the lesson will be forfeit.  In cases of last minute emergencies or illnesses, a make-up can be given at the instructor's  discretion. 

No refunds are issued for Student Absences, either excused or unexcused.  Students cannot make up missed make-up lessons.  Make-up lessons do not roll over to the next academic year.


BMS SCHOOL POLICY 

The Brooklyn Music School reserves the right to discontinue the enrollment  of any student who: 

  • misses THREE (3) consecutive lessons without notifying the instructor, or the Registrar Team 

  • has a pattern of absences 

  • is consistently tardy, 

  • is disrespectful of other BMS students and/or BMS Faculty and Staff.

Personal Property / Lost & Found

BMS is not responsible for personal property lost, or damaged, on our premises. A Lost & Found collection area is maintained, so if a student believes that property has been lost on school premises, they should contact the Registrar Team.  Items remaining in the Lost & Found for more than one month will be discarded.

Administrative Fees

  • Each student, new and continuing, must pay a $40 registration fee every school year, September through August.

  • Missed payments will result in a $35 late fee after a 10-day grace period.

  • Late Pickup Fee (After School (ARY) and Camps): $20 after 15 minutes, every additional 5 minutes incurs $5 added to the base $20 fee.